COVID19 and Community Healthcare Mobile health consulting as an option for improved access to healthcare in Nairobi's slums

Abstract

Mobile phone communication technology has increasingly been suggested as an option for the delivery of healthcare services globally (1–3). In Kenya, this technology provides numerous opportunities for the improved provision of and access to healthcare especially in areas with underserved communities. We undertook an explorative study to assess the feasibility and status of the use of mobile phone technology or consulting (4) by healthcare users, providers and implementers of mobile phone health consultation. This is part of a larger study that was undertaken in Tanzania, Bangladesh, Pakistan and Nigeria.