How to Guide

Knowhub is a corporate knowledge base that provides the system to identify, capture and publish the most critical organizational knowledge resources, both tacit and explicit. The platform is organized hierarchically. The top level is Communities, followed by Subcommunities, and then Collections. Each Collection may contain an unlimited number of items.

SEARCH

To search all of Knowhub, use the search box in the navigation bar at the top of the page.

As you navigate through Communities or Collections, the search offers you the option for search all of the Knowhub or just the Community or Collection where you are.

Here are some search hints:

What is searched in the general keyword search
The word(s) you enter in the search box will be searched against the full text of all items that support it (image-based items, including some PDFs based on page images, may not have text embedded within them) along with the title, author, subject abstract, series, sponsor and identifier fields of each item's record. For more information on full-text searching please contact your Knowhub Administrator.
Search results
The Knowhub search engine currently returns search results in "ranked by relevance" order.
What is not searched - Stop Words
The search engine ignores certain words that occur frequently in English, but do not add value to the search. These are:
"a", "and" , "are" , "as" , "at" , "be" , "but" , "by" , "for" , "if" , "in" , "into", "is" ,"it" ,"no" , "not" , "of" , "on" , "or" , "such", "the" , "to" , "was"
Truncation
Use an asterisk (*) after a word stem to get all hits having words starting with that root, for example:
select* will retrieve selects, selector, selectman, selecting.
Stemming
The search engine automatically expands words with common endings to include plurals, past tenses, etc
Phrase Searching
To search using multiple words as a phrase, put quotation marks (") around the phrase.
"organisational change"
Exact word match
Put a plus (+) sign before a word if it MUST appear in the search result. For instance, in the following search the word "training" is optional, but the word "dog" must be in the result.
+dog training
Eliminate items with unwanted words
Put a minus (-) sign before a word if it should not appear in the search results. Alternatively, you can use NOT. This can limit your search to eliminate unwanted hits. For instance, in the search
training -cat or training NOT cat
you will get items containing the word "training", except those that also contain the word "cat".
Boolean searching
The following Boolean operators can be used to combine terms. Note that they must be CAPITALIZED !
AND - to limit searches to find items containing all words or phrases combined with this operator, e.g.:

cats AND dogs will retrieve all items that contain BOTH the words "cats" and "dogs".

OR - to enlarge searches to find items containing any of the words or phrases surrounding this operator will retrieve all items that contain BOTH the words "cats" and "dogs".

cats OR dogs will retrieve all items that contain EITHER the words "cats" or "dogs".

NOT - to exclude items containing the word following this operator, e.g.:

training NOT cat will retrieve all items that contain the word "training" EXCEPT those also containing the word "cat". Parentheses can be used in the search query to group search terms into sets, and operators can then be applied to the whole set. For example:

(cats OR dogs) AND (training OR discipline)

ADVANCED SEARCH

The advanced search page allows you to specify the fields you wish to search.

Click the Search button 'Go' (shown as 1) in the main search box without entering anything in the search box


Search options
1. If you want your search to encompass all of Knowhub, leave that box in the "All of Knowhub" position.

2. Click the link "Show Advanced filters" option to view other search options

3. This control helps you define Relevance, Sort Order and Number of Results Per Page.

You can search by particular field name and specify whether the field contains those terms or not. For example, selecting Title, Contains and entering "Landscape" will return all documents with the term Landscape anywhere in the title, such as: "Landscaping Gardens" and "The Compilation of all Landscapes" would both return.
1. Click the "+" to add more options, the "-" to remove options.

2. Search for the search term in particular fields: Title, Author, Subject, Date Issued, Type

3. Choose if your term appears in that field or not
  • Contains: your search word(s) is in that field
  • Equals: your search is exactly the word(s) in that field
  • ID:
  • Not Contains: your search word(s) do not appear in the field
  • Not equals: your exact search word(s) are not in that field
  • Not ID:


Note: You must use the input boxes in order. If you leave the first one blank, your search will not work.